Last updated: August 4, 2026
In short: Orders ship within 1–2 business days of cleared payment, from Eagle, Idaho, with tracking on every shipment. Typical U.S. transit is 2–7 business days.
We quote and invoice each order individually. Fulfillment begins once your invoice is paid and payment has cleared through Stripe. Orders are packed and handed to the carrier within 1–2 business days of cleared payment.
Business days are Monday through Friday, excluding U.S. federal holidays. Orders paid after 1:00 PM MT on a business day, or on a weekend or holiday, begin processing the next business day.
All orders ship from our facility in Eagle, Idaho, United States.
We ship via USPS, UPS, and FedEx, choosing the carrier and service that best fits the weight and value of the order. Estimated transit times after the package leaves us:
Transit times are carrier estimates, not guarantees. We are not responsible for delays caused by carriers, weather, or customs.
Shipping is quoted per order based on weight, destination, and service level, and it appears as a line item on your invoice before you pay. There are no separate handling charges. All amounts are in U.S. dollars.
Memory modules are placed in anti-static bags or anti-static tubes and packed with cushioning inside a rigid box. Bulk quantities are packed in trays or tubes and palletized where appropriate. We do not ship modules loose or in non-ESD-safe packaging.
Every shipment includes tracking. We email your tracking number to the address on the invoice as soon as the label is created. If you haven't received tracking within 2 business days of paying, contact us and we'll look into it.
If your package is lost in transit or arrives damaged, contact us within 7 days of the delivery date (or of the expected delivery date, for a package that never arrives). We will file the carrier claim on your behalf and either replace the modules or refund you in full, at your choice. Please keep the original packaging until the claim is resolved.
Risk of loss passes to you upon delivery by the carrier to the address you provided.
Please double-check your shipping address before paying your invoice. We are not responsible for packages delivered to an incorrect address supplied by the customer. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment at actual cost, or refund the order less the original shipping charge.
For international shipments, the recipient is the importer of record and is responsible for all duties, import taxes, VAT, and customs fees. These are not included in our quoted price and are collected by the carrier or customs authority.
We ship only to destinations permitted under U.S. export control and sanctions law, and we will decline or cancel any order we cannot lawfully fulfill.
Email lleytonthoreson@gmail.com or call (425) 877-8252.